Adhesives and sealants warranty and system warranty

Find the answer to your question here

How do I make a warranty claim?

Send your claim, preferably with photographs, to info@romfix.nl or call us on +31 (0) 88 888 4 176. We will assess the situation and contact you.

Is poor adhesion covered by the warranty?

Yes, but only if the problem is caused by the product itself. Adhesion problems caused by external factors, such as dust, grease or moisture, are not covered by the warranty.

What if the adhesive is too runny or too thick when applied?

Please contact us. This can sometimes indicate an irregularity in the product. If your claim is valid, you will receive a new product.

You can email info@romfix.nl or call +31 (0) 88 888 4 176.

Are adhesives and sealants covered by the warranty if I open them and use them later?

No. Opened products are not covered by the warranty, as exposure to air and moisture can affect product quality.

T-shaped paving spacers

Tall paving spacers

Installation tools

General cleaning

Cement haze and jointing residue removal

Stain removers

Specialist cleaners

Outdoor cleaning

Daily / periodic maintenance

Onderhoudssets

Jointing

Specialist cleaners PRO

Maintenance (regular use)

Heavy-duty & deep cleaners

Cement haze removal & post-construction cleaning