Ordering and delivery

Find the answer to your question here

How do I place an order with ROMFIX?

Follow these steps to place an order:

1. Find the product you would like to buy.
2. If applicable, select your preferred colour and quantity. Not sure which to choose? Use our jointing guide (click here) and calculator (click here) to find the right product and work out how much you need.
3. Click ‘Add to basket’, then ‘Checkout’.
4. Enter your details, choose your payment method and click ‘Place order’.
5. After payment, you will receive an email confirmation and we will start processing your order straight away.

Can I track my order?

Yes. After placing your order, you will receive an order confirmation. When your order is dispatched, we will email you a dispatch notification with the details.

Do you also deliver to Belgium or other countries?

The website currently accepts addresses in the Netherlands and Belgium only. Please contact us to discuss other possible options.

You can email info@romfix.nl or call us on +31 (0) 88 888 4 176.

What should I do if my order arrives damaged?

Check your order as soon as it arrives. Is anything damaged? Report it within 48 hours by emailing info@romfix.nl with photographs of the damage. You can also call us on +31 (0) 88 888 4 176. We will help you as soon as possible.

What are the delivery options and charges?

You can have your order delivered or collect it from our premises in Sprundel. Delivery charges vary depending on the products in your basket. Orders of €1,250 or more qualify for free delivery.

Can I have my order delivered to a different address?

Yes, you can enter a different delivery address at checkout.

Can I change or cancel my order after placing it?

This depends on the circumstances. Please contact us and we will see how we can help.

You can email info@romfix.nl or call us on +31 (0) 88 888 4 176.

T-shaped paving spacers

Tall paving spacers

Installation tools

General cleaning

Cement haze and jointing residue removal

Stain removers

Specialist cleaners

Outdoor cleaning

Daily / periodic maintenance

Onderhoudssets

Jointing

Specialist cleaners PRO

Maintenance (regular use)

Heavy-duty & deep cleaners

Cement haze removal & post-construction cleaning